At Sargun Travels, we strive to provide exceptional travel experiences. However, we understand that plans can change. This Refund Policy outlines the terms and conditions regarding cancellations and refunds for bookings made through our website (https://sarguntravels.com). Please read this policy carefully.

1. General Refund Terms

1.1 Refunds are subject to the terms and conditions outlined in this policy. By making a booking with Sargun Travels, you agree to these terms.

1.2 All refund requests must be submitted in writing via email to sarguntravel@gmail.com or through our contact form on the website.

1.3 Refund eligibility depends on the type of service, the cancellation notice period, and the terms specified in your booking confirmation.

2. Cancellation by the Customer

2.1 Customers may cancel their bookings by contacting Sargun Travels via email or phone.

2.2 The following refund conditions apply based on the notice period provided before the scheduled departure date:

• More than 30 days: Full refund minus any non-refundable deposits or administrative fees.

• 15 to 30 days: 50% refund of the total booking amount.

• Less than 15 days: No refund will be provided.

2.3 Non-refundable deposits, fees, or tickets specified during booking are excluded from refunds.

3. Cancellation by Sargun Travels

3.1 In the unlikely event that Sargun Travels cancels a booking due to unforeseen circumstances, customers will be offered the following options:

• A full refund of the amount paid.

• An alternative travel arrangement of equal or greater value, subject to availability.

3.2 Sargun Travels is not responsible for cancellations caused by force majeure events such as natural disasters, pandemics, or government restrictions. Refunds in such cases will be handled on a case-by-case basis.

4. Refund Processing

4.1 Refunds will be credit within 10-15 business days from the date the refund request is approved.

4.2 Refunds will be issued using the same payment method used at the time of booking. Any transaction fees charged by payment processors are non-refundable.

5. Non-Refundable Services

5.1 The following services are non-refundable:

• Flight tickets marked as non-refundable.

• Hotel bookings with non-refundable terms.

• Tours or activities marked as non-refundable at the time of booking.

5.2 Additional terms specific to individual bookings may apply and will be outlined during the booking process.

6. Disputes and Exceptions

6.1 Any disputes regarding refunds must be submitted in writing to sarguntravel@gmail.com within 30 days of the cancellation date.

6.2 Exceptions to this policy may be made at the sole discretion of Sargun Travels and are not guaranteed.

7. Contact Us

If you have questions or need assistance with a refund, please contact us:

Sargun Travels Email: sarguntravel@gmail.com

Phone: +91 7375000073

Website: https://sarguntravels.com